Craggy Range Winery

Terrior Restaurant

overall rating 3 stars Price: $$$$

Food: 9 Drinks: 7 Ambiance: 9 Service: 5

Craggy Range winery is set beneath a stunning outcrop of rock and really is a sight to be seen. The restaurant is aesthetically pleasing with the outdoor tables set next to grapevines and beautiful views abound.

This is an upmarket establishment and with lunch main prices over $30 you expect good service. We had a wonderful French waiter and the timing and food could not really be faulted - as you can see from the photo, my beef with potato and truffle gratin, with Bearnaise sauce and Craggy Range merlot jus. Other mains we enjoyed were the very well cooked salmon sitting on a bed of caperberries, olives, mandarin slices and watercress; and the organic chicken breast with a fabulous combination of babaganosh, lentils and preserved lemon.

However, our experience at this restaurant is an example of why I write restaurant reviews. Between the 5 of us we had two different versions of the menu, with different prices particularly for the mains. We asked for clarification from our waiter and were told all mains were $32.50 except for the fish of the day $36.50. The fish was actually not available when we arrived. When we received the bill the mains were $32.50, $34.50 and $36.50, making it not match either of the menus we had seen. With the total bill coming to $287 we were hardly going to argue over $6-8, but we all felt that something should be said. We politely told the Maitre d' as we were about to pay. Unexpectedly, the response we got could not have been worse. He was rude and bordered on aggressive. There was absolutely no need for quite the response we received and it really ruined the lunch for everyone.

We were not all visitors to the region and the snobbery and arrogance shown to us will not earn them any recommendations.